Privacy Policy​

Last updated: July 2026

 

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Mada Al-Hayat Trading L.L.C. ("we", "our", or "us") operates this website. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us through it.

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1. Information We Collect

When you use our contact forms, catalogue request form, or subscribe to our newsletter, we may collect the following information: your name, business name, email address, phone number, emirate or city, and the content of your message.

We may also collect basic technical information automatically, such as your browser type, device type, and pages visited, through cookies and analytics tools.

 

2. How We Use Your Information

We use the information you provide to:
- Respond to your inquiries and catalogue requests
- Communicate with you about our products and collections
- Send you updates and newsletters, if you have subscribed
- Improve our website and services

We do not sell, rent, or trade your personal information to third parties.

 

3. WhatsApp and Direct Communication

If you contact us via WhatsApp through the links on our website, your communication is governed by WhatsApp's own privacy policy. We only use the information you share with us to respond to your inquiry.

 

4. Cookies and Analytics

Our website is built on the Wix platform, which may use cookies to ensure proper site functionality. We may also use analytics tools to understand how visitors use our site. You can control cookies through your browser settings.

 

5. Data Storage and Security

Your information is stored securely through our website platform (Wix.com Ltd.), which applies industry-standard security measures. We retain your information only as long as necessary to respond to your inquiry or maintain our business relationship.

 

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at Info@madaalhayat.com. If you have subscribed to our newsletter, you can unsubscribe at any time.

 

7. Third-Party Links

Our website may contain links to third-party platforms (such as social media or WhatsApp). We are not responsible for the privacy practices of these external services.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

 

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

 

Mada Al-Hayat Trading L.L.C.
Al Quoz, Dubai, United Arab Emirates
Email: Info@madaalhayat.com
Phone: +971 58 553 9000